For glaziers & glass repair
A smashed window can't wait until 9am. Neither can the call.
Broken glass is a security problem the moment it happens. An AI receptionist answers at 2am in your business name, calms the caller down, captures the address and the damage, and flags it urgent straight to your phone.
Free to set up · keep your number · live in 10 minutes
Broken glass is a security job
A smashed ranchslider means the house doesn't lock tonight. Those callers ring down the list of glaziers until someone picks up — usually inside a few minutes.
Weather doesn't keep business hours
A southerly through a broken window turns glass damage into water damage overnight. After-hours calls are your most urgent work — and the easiest to miss.
Measure-and-quotes fill the calendar
Splashbacks, showers, retrofit double glazing — the planned work starts with a phone call too. The AI captures the enquiry, and on Pro it can pencil the measure-up into your diary.
A 10pm smashed-shopfront call, handled
A real example: a break-in leaves a shop open to the street. The AI treats it like the emergency it is — without promising prices or making calls on insurance.
Within a minute of hangup: name, number, address, the job and urgency — texted and emailed to you. See how it works →
The 2am call decides who gets the job
Emergency glass doesn't shop around on price — it shops on who answers. A burgled shopfront, a cricket ball through a lounge window, a door slammed hard enough to shatter the panel: the caller has one problem, and it's that their building doesn't lock. If your phone goes to voicemail at 11pm, they're onto the next glazier before your greeting finishes. If it answers, you get the whole job — the make-safe tonight and the replacement glazing next week.
TradieCall answers 24/7 in your business name with a natural Kiwi voice, asks whether anyone's hurt, whether the opening is secure, and grabs the address — then texts and emails you the job sheet with an urgency flag within a minute. On the Pro plan a genuine emergency can be transferred to you live. It's the same reason locksmiths and plumbers run after-hours answering: the night-time jobs pay the best margins, but only if you're the one who picked up.
Insurance jobs need a paper trail from the first call
A decent chunk of glazing work runs through insurers, and insurance jobs live or die on documentation. Every call to your TradieCall number is transcribed and recorded in your dashboard, so when the assessor asks what was reported and when, you have the caller's own words with a timestamp. If the caller already has a claim number or knows their insurer, the AI captures it on the job sheet; if they ask whether their policy will cover it, it doesn't guess — that conversation stays between you, the customer and the insurer, where it belongs.
The steadier work gets the same treatment. A splashback or shower enquiry is captured with the details and booked as standard, and on Pro ($249/mo incl. GST) the AI checks your real availability and pencils the measure-and-quote visit into your diary, synced with Google Calendar — tentative until you confirm it. Starter at $129/mo covers the answering and job sheets; pricing has the full comparison. Both come with a 7-day free trial and no lock-in.
What glaziers want to know
Somewhere tonight, a window is in pieces.
Be the glazier who answered. Set it up free, ring it yourself, and only go live when it sounds right.
Get started — free to set up